Please go to http://rt-hosting.yahoo.com to use the new escalation tool.

Your login is:
Username: con_Y!ID
Password: Contact an Escalation Lead for your password



Steps to Login/Setup Yahoo! RT.

1. Go to http://rt-hosting.yahoo.com
2. Click on "RT Admin."
3. Enter in your Username & Password.
4. Click on "Modify your RT Account."
5. Type in your name, Yahoo! email address, and your new password.
6. Click on "Update User."


Contact an Escalation Lead for further instructions.